In the event a gas line has been struck or ruptured outside of a home or business, residents are reminded of the following:

• Leave the area of the gas leak, as well as areas where the odor of gas is noticeable, immediately.  
• Do not attempt to re-start or move powered equipment. 
• Call Vectren at 1-800-227-1376 from somewhere other than the location of the gas leak. The party responsible for the damage to the gas line should also call 911 and report the incident to police and/or fire officials.
• Alert neighboring property owners of the potential leak.
• Remain in a safe area until emergency personnel arrive and do not enter the home/business or neighboring premises.

In the event a gas leak is detected inside of a home or business, residents are reminded of the following:

• Leave the home or business of the gas leak, as well as areas where the odor of gas is noticeable, immediately. 
• Do not use the phone or a cell phone while in the building. If you notice the leak while talking on the phone, do not hang up.
• Do not turn any lights, appliances or any electrical sources on or off.
• Do not light matches.
• Do not open or close windows.
• Do not start a vehicle if it’s parked in a garage that’s attached to the home/business of the suspected leak nor utilize an automatic garage door opener upon exiting.
• The activities listed above could trigger an ignition if gas has significantly accumulated.
• Call Vectren at 1-800-227-1376 from somewhere other than the location of the gas leak.
• Alert neighboring property owners of the potential leak.
• Remain in a safe area until emergency personnel arrive and do not re-enter the premises.

Please note: There is no charge to the customer for calling Vectren to inspect a potential gas leak. Vectren will respond 24 hours a day, 365 days a year.